Returns & Exchanges
At DAKS, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely pleased with your order, we offer a seamless return and exchange process within 28 days of delivery.
Return Process
- 1.Initiate Your Return
Log in to your DAKS account and navigate to 'Order History' to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Prepare Your Parcel
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached to the garments.
- 3.Affix Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized courier location and retain your tracking receipt until your refund has been processed by our quality control team.